Switch administrator

One vote. Three weeks. An administrator who answers.

Unanswered emails, opaque accounts, meetings that never happen — you don't have to accept any of it. The change takes one community vote at any meeting; we do everything else.

Colegiada nº 2805 — ICA Las Palmas, since 1998 Professional liability insured EN · ES · DE · IT · RU
Your current inboxsound familiar?
Re: Re: Re: Pool pump still broken
no reply · 34 days
Where did the reserve fund go?
asked at two meetings · no answer
Minutes of the March meeting?
promised · never arrived
An administrator who answers.
queries under 24 h · minutes in days, not months
3 weeks
from the vote to live
3,000+
units under management
38
communities & complexes
< 24 h
response to owner queries
3
service points across the island

Three steps, three weeks

Week 1
Vote it at a meeting
A simple majority at an ordinary or extraordinary meeting is enough. We prepare a written proposal your president can table, and attend to answer questions if invited.
Weeks 1–3
We collect the handover
We notify your outgoing administrator and formally request accounts, minutes books, contracts, keys and archives — then audit what arrives and flag anything missing.
Week 3+
Live, with no gap
Suppliers and the bank are updated, owners are onboarded, and your first monthly statement lands within 30 days. The building never goes a day unmanaged.

What we need from you

Just enough to quote accurately and prepare the proposal — all of it things an owner or president already has.

The last approved budget or annual accounts
Minutes of the last general meeting
Number of units and current administrator's details
What's been going wrong — so we fix that first
No setup fee
Onboarding and the handover audit are included.
No service gap
We take over live contracts and incidents on day one of the mandate.
90-day review
After three months you get a written state-of-the-community report: arrears, contracts, maintenance.
The handover we dreaded happened without us noticing it. One vote, three weeks, and the first statement arrived on time.
K. Jensen
Community president · Morro Jable
Get in touch

Contact & information

A written switch proposal for your community in two working days — and the questions every community asks before changing administrator.

Free proposal · no obligation
Get a switch proposal for your community
Send us your community's basics and what's been going wrong — a written proposal within two working days.

The questions everyone asks

Will we pay a penalty for leaving?

Usually not. Most mandates renew annually and can be ended by a meeting vote. If your contract has an unusual clause, we read it first and tell you exactly where you stand.

Can we switch mid-year?

Yes. The community can vote a change at any extraordinary meeting. Accounts are cut at the handover date and audited from there.

What if the outgoing administrator won't cooperate?

Handing over the community's documentation is a legal obligation. We make the formal requests, escalate through the professional college if needed, and reconstruct records from banks and registries in the meantime.

I'm one owner, not the president. Can I start this?

Yes — owners representing 25% of quotas can call an extraordinary meeting. We'll give you a proposal pack to share with your neighbours.

Who tells the old administrator?

We do. Once the meeting votes the change, we serve the formal notice and run the whole handover — you never have to have that conversation.

What happens to our contracts and insurance?

They carry over. We take over live contracts and incidents on day one of the mandate, then benchmark each one at its renewal — nothing is cancelled just because the administrator changed.

What will the administration cost afterwards?

A fixed annual fee agreed in advance, based on your units and the services you take — never a percentage of works. The proposal puts it in writing before your community votes.